1. Information We Collect
a) Personal Information You Provide We may collect information you provide voluntarily, including: Name, email address, shipping address, and phone number when placing an order with Sew Lucy or Email address if you contact us via email
b) Payment Information All payments are securely processed through Square. We do not store full credit card information on our servers.
c) Information Collected Automatically We may collect information automatically through Google Analytics, who collects anonymous data such as pages visited, time on site, browser type, and IP address. This information helps us improve website functionality and user experience.
d) Third-Party Services Clicking on links to social media accounts (e.g., Instagram) may result in data collection by those platforms. We are not responsible for their privacy practices.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders
- To respond to inquiries or provide customer support
- To improve our website and services through analytics
- To comply with legal obligations
- We do not sell, trade, or rent your personal information to third parties.
3. Cookies and Tracking
Our website uses cookies to enhance functionality and user experience. Google Analytics tracks anonymous usage data. You can disable cookies through your browser settings, though some website features may not function correctly.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. Payment processing is handled securely by Square, and we do not store sensitive payment data on our site.
5. Sharing Your Information
We do not share your personal information with third parties except in limited cases:
- To fulfill orders (e.g., shipping companies)
- To comply with legal obligations
- To process payments securely via Square
6. Your Privacy Rights
Under Canadian privacy laws, you have the right to: Request access to your personal information Request corrections to your information Opt-out of marketing communications by contacting us at its.sew.lucy@gmail.com
7. Third-Party Links
Our website may contain links to third-party websites, including social media accounts. We are not responsible for the privacy practices or content of these sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, you can contact us at its.sew.lucy@gmail.com