sew lucy's fine print
terms & conditions
Here’s everything you need to know to make your order smooth and stress-free. Contact us at its.sew.lucy@gmail.com – we’re happy to help!
Payment Options
- Secure credit card payments via Square or Interac E-Transfer
- Orders are processed once payment is confirmed.
- All prices are in Canadian Dollars (CAD).
Shipping & Local Pickup
- All orders shipped via Canada Post.
- Local customers on the Sunshine Coast, BC, Canada, can request free porch pickup in Halfmoon Bay.
- Orders are typically shipped within 24 hours.
- Shipping times may vary due to holidays, weather, or postal delays beyond our control.
Returns & Exchanges
Sew Lucy wants you to be so happy with your handmade items! While items are sold as-is, we are happy to exchange anything that isn’t quite right.
- Exchange Requests must be made within 30 days of receipt.
- Buyers are responsible for return shipping costs.
- Items must be returned in original condition to ensure eligibility for exchange.
- Once an order has shipped, it cannot be canceled.
Liability
- Sew Lucy is not responsible for loss or damage during shipping.
- All items are handmade, so slight variations in size, color, or design may occur.
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